FAQs

Making Changes to Submitted Payroll

No. Should you have any changes to make to your original payroll after you have submitted to Green60.com, please call our staff as soon as possible so we can advise you on what steps to take in order to make the changes you need.After logging into Green60.com, go to “Your Options” and click on “Employee Changes”. This screen will allow you to add, terminate, and/or make any necessary employment changes.In order for a new employee to be set up in Green60.com, please make sure to have the employee’s FIRST and LAST name, along with their social security number. Please note, even though you may have a new employee set up in Green60.com, no payroll will be processed (for this new employee), without submission of a completed W-4.

New Employee Setup Requirements

No. Mandated by the state of California, all employers must have a completed W-4 and I-9 from their employee(s), on file, in order for any payroll to be processed. (Note: It is necessary for a W-4 to be submitted when your company would like to process payroll for any new employee(s) and/or claim changes for your current employee(s)Once logged into www.Green60payroll.com go to Your Options and then click on FORM W-4 / I-9 where you are able to download, print, save, etcClick on Add, next to My Payrolls, located to the left. Simply input the number of hours for each employee. If you have any additional comments and/or instructions relating to one of the employee(s), you may add it in the field to the far right of their name, entitled Note, or you can add it in the Message field at the bottom.

W-4 and I-9 Requirement

Once you have completed entering the employee(s) hours, input the corresponding check number in the Check Number field, which should match the checks you will be printing and distributing to your employee(s). Finally, input the accurate Pay Date, Starting Date, and Ending Date for this particular pay period and click on Submit. No greater than one hour. Should your payroll not be viewable after one hour please call and our staff will tend to this immediately.

Paystubs for Handwritten Checks & Laser Check Ordering

Yes. Just submit your company’s payroll through Green60.com and our staff will provide your company with pre-formatted paystubs, which will have the payroll taxes taken out for you, resulting in a net amount. Just transcribe the net amount onto a hand-written check, attach the paystub, and then hand them out to your employees. (Note: Should your company be hand-writing too many checks, please inquire about ordering Laser-Jet; preformatted checks with your company’s letterhead so with two clicks you can view your payroll and then print!)The sections entitled Comment (located on the bottom left) and/or Note (located on the far right) will give you more than enough room for additional instructions.

Missing Employee Information & Payroll Documents

You may call us anytime should you prefer to relay this information over the phone. (Note: Our staff must always have a record, in writing, of any payroll directives.)Our staff has not added this employee to your company’s Employee section due to some missing information (i.e. w-4, SS#, filing status, etc.). Please make sure to always provide a completed w-4 for all new hires and/or employee status changes prior to submitting your payroll.Along with your payroll documents (i.e. paystubs, payroll register, tax liability, etc.),

Payroll Availability & Green60.com Reports

Green60.com may also provide your company’s Quarterly and Annual reports, along with each employee(s)’ w-2’s and journal entries.Please let us know if there is a payroll report your company needs customized/formatted, and we would be more than happy to generate such document and provide along with your other payroll reports.Should you come across N/A on Green60.com, this means your payroll is Not Available. Please allow 60 minutes from the time you have submitted your payroll to the time your payroll has been processed and uploaded to the Green60.com. After the one hour, your payroll should be uploaded and the N/A should turn to View, where you will be able to click and open each report.

N/A Status & Historical Payroll Records

In addition, you should receive an automated email and/or text message stating Your Company’s Payroll Has Been Processed. Should the one hour lapse and your company’s payroll status remains N/A, please give us a call and we will immediately resolve this matter over the phone.Green60.com will allow you to access your company’s payroll records from as far back as when you initially signed up and your first payroll was processed. Under My Payrolls, simply filter the year by entering in the time period under Display by Year, and click on Submit.Determine whether this payroll problem occurred before or after Green60.com started processing payroll for your company.

Green60.com Login Help & Company Information Management

Just give us a call and our staff will provide you with your accurate log-in information and/or reset your password. (Note: Our staff will only release this information to the designated person(s) that Green60.com has listed as your payroll contact representative, for your company.)After logging into www.Green60payroll.com, simply go to Your Options and click on Edit Company Info. From there you may update all of your company’s information. Please click on Employee Changes, should you have any updates on your current and/or New Employee Requests and/or Employee Termination Requests.Please go to Your Options and simply click on Quarterly Reports and/or Yearly Reports.

Handling IRS Notices & Long-Term Record Availability

We can then be able to view what you have received and go over this notice on the phone.Indefinitely, unlike other payroll processing companies that will cut your viewing privilege off at the time of your service. With Green60.com you may end your company’s terms of service but any payroll we have processed will remain active and accessible for viewing through www.Green60payroll.com. All you will need is your log-in information. Should you happen to misplace your log-in information in the future, just answer some security questions to identify your company and our staff will be more than happy to reset this information for you.Has your question not been answered in this section? Not a problem.

Why Choose Anybody Else?

Companies	ADP	Paychex	Intuit	Green60
Pay Hourly Employees	X	X	X	X
Pay Salary Employees	X	X	X	X
Pay Contract Employees	X	X	X	X
Direct Deposit	X	X	X	X
Payroll Reports	X	X	X	X
PTO Accrual & Use Tracking	X	X	X	X
Employer Contribution	X	X	X	X
Voluntary Deductions	X	X	X	X
Garnishments	X	X	X	X
Export Payroll Reports	X	X	X	X
Payroll Setup	X	X	X	X
Smartphone Access	X	X	X	X
File Payroll Taxes	X	X	X	X
Pay Payroll Taxes	X	X	X	X
Tax Accuracy Guarantee	X	X	X	X
New Employee Reporting	X	X	X	X
Phone Support	X	X	X	X
Email Support	X	X	X	X
W-2 & 1099 Processing	$$$	$$$	X	X
Printed Checks Mailed	X	X		X
Online Contact Form	X	X		X
Pay Cards	X		X	X
Tutorials		X	X	X
Email Confirmation		X		X
No Long-Term Contract		X	X	X
Unlimited Monthly Payrolls		X	X	X
Live Chat			X	X
FAQ’s			X	X
Payroll Reminders			X	X
Print Checks On Site			X	X
Text Confirmations				X
Tax Withdraw Alert				X
No Deadline				X
Fraudulent Activity Alert				X
Employee Change Option				X
Multi-Level Management Access				X
White Labeling				X
Free Forever Archiving				X
Satisfaction Guaranteed				X
U.S. Based Support				X

Monthly Cost	$159.57	$88.18	$109.00	$39.98
Additional State Fee	$0.00	$0.00	$12.00	$0.00
Total Monthly Cost	$159.57	$88.18	$121.00	$39.98

Let Green 60 Work for You!

Give us a call to learn more. 866-840-3400

FAQs

Submitting Missing Employee Hours